Data Management Platforms
Summary
This glossary contains definitions of technical and marketing terms referenced across DAO.AD documentation.
Definition
Also known as CRM,a areDMP, systemscollect, designedorganise, and manage customer and third-party data to manageenable andtargeted analyseadvertising customeracross interactionsvarious andchannels. relationshipsDMPs throughout the customer lifecycle. CRMs facilitate effective communication, track sales, and enhance customer service by storing valuable information about customers and their behaviours. Many CRMs also have the capability to integrate additional customeraggregate data from variousmultiple sources, enablingsuch businessesas websites, apps, and offline systems, to create aaudience comprehensivesegments, single-customerwhich view.are then used for more precise ad targeting.
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Last Updated
2026-07-05 ยท Owner: [email protected]