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Password recovery

Summary

Recover your DAO.AD password if you forgot or lost access to it.

Before You Begin
  • Role: Advertiser or Publisher.
  • Required information:
    • Email address
  • Estimated time: 3 minutes
Steps
  1. Enter the email address associated with your DAO.AD account. password_recovery_v280526.png
  2. Check your inbox and Spam folder. The recovery email will be sent from no-reply[@]dao.ad.
  3. Click to the recovery link in email.

Important: Never share your recovery link with anyone. DAO.AD managers will never ask for your confirmation codes or passwords.

4. Enter your new password, complete the “I’m not a robot” verification, and click Restore.

Password should contain at least 6 characters.

reset_password_v280526.png
Troubleshooting

Issue: Recovery link not received

Solutions: If you have not received the authorization code

  • check your Inbox and Spam folder;
  • make sure you entered the correct email address;
  • try logging in using a different browser;
  • contact DAO.AD Support

Issue: Authorization code expired

Solution: Restart the authorization process and request a new code.

Last Updated

2026-05-28 · Owner: [email protected]