Password recovery

Summary

Recover your DAO.AD password if you forgot or lost access to it.

Before You Begin

• Role: Advertiser
• Required information:
  • Email address
    
• Estimated time: 3 minutes

Steps

1. Enter the email address associated with your DAO.AD account.
2. Check your inbox and Spam folder. The recovery email will be sent from no-reply[@]dao.ad.
3. Click to the recovery link in email.

Important: Never share your recovery link with anyone. DAO.AD managers will never ask for your confirmation codes or passwords.

4. Enter your new password, complete the “I’m not a robot” verification, and click Restore.

Password should contain at least 6 characters.

Troubleshooting

Issue: Recovery link not received

Solutions: If you have not received the authorization code

• check your Inbox and Spam folder;
• make sure you entered the correct email address;
• try logging in using a different browser;
• contact DAO.AD Support

Issue: Authorization code expired

Solution: Restart the authorization process and request a new code.

Related

• Two-Factor Authentication
• Account verification
  
• Create an account as Webmaster